Contacts
General Questions
Benefits Help Desk
Email the Benefits Team at BenefitsHelpdesk@exelixis.com or submit an HR ticket via the JSM portal
Concierge Services
ACI
888-301-9521
info@alloneconcierge.com
alloneconcierge.com
Company code: EXEL14676
Business Travel Accident
AIG
Group #: 9158896
Toll-free (within the U.S.):
877-244-6871
Collect or reverse charge (outside the U.S.): 715-346-0859
assistance@aig.com
aig.com/us/travelguardassistance
Medical
Blue Shield
Group #: W0065462
855-599-2657
blueshieldca.com
Member Services
7 a.m.– 7 p.m. PT, Monday–Friday
Teladoc: 800-835-2362
NurseHelp 24/7: 877-304-0504
Access to care outside of CA:
855-599-2657
Access to care outside of U.S.:
855-599-2657
CVS Caremark (pharmacy)
866-346-7200
Pharmacy information (all plans)
PCN: 77993333
BIN: 004336
Dependent Backup Care, Pet Care, College Coaching, and Tutoring
Bright Horizons
877-BH-CARES (877-242-2737)
Download the App: Search “back-up care” in the App Store or Google Play
401(k)
Fidelity
Group #: 19473
800-294-4015
netbenefits.com
Morgan Stanley Investment Guidance
925-253-5340
anne.seto@morganstanley.com
Adoption Assistance, Gender-Affirming Benefit (HRA), and Wellness Subsidy
Forma
Medical
Kaiser Permanente
Group #: 037087
Member Services: 800-464-4000 (24/7, except holidays)
Advice Line: 866-454-8855 (24/7)
kp.org
Leaves of Absence
The Larkin Company
PO Box 910
Roseville, CA 95661
866-923-3336
Fax: 650-938-0943
8 a.m.–5 p.m. PT, Monday–Friday
thelarkincompany.com
ExelixisLeaves@thelarkincompany.com
Home and Auto Insurance
MetLife
800-GET-MET8 (800-438-6388)
Breast Milk Delivery Service
Milk Stork
510-356-0221
Website Help Center: support.milkstork.com/hc/en-us
Submit request: support.milkstork.com/hc/en-us/requests/new
529 College Savings Plan
Morgan Stanley (for investment guidance)
Anne Seto
925-253-5340
anne.seto@morganstanley.com
BlackRock College Advantage 529 Plan
866-529-8582
Company code: 19006
blackrock.com/collegeadvantage
FSA & Commuter Benefits
Navia Benefits
Group #: EXE
800-669-3539
Fax: 866-535-9227
naviabenefits.com
Navia Benefit Solutions
P.O. Box 53250
Bellevue, WA 98015-3250
Email Questions
Email Claim Submissions
Log In
Username: First initial + last name of the participant
Company ID: EXE
Password: Last four numbers of the participant’s SSN
Life, AD&D, and Disability
Prudential
Group #: 60356
888-598-5671
prudential.com
Life Insurance: 800-562-9874
Assistance with Online Account Access: 800-778-4357
Onsite Benefits
Viviani Bros. Dry Cleaning
King of Prussia 640 FBC: fgary@exelixis.com
King of Prussia 250 KOP: mpokorny@exelixis.com